Survey Services
Surveys provide adequate feedback on the quality of service rendered or the level of expectations of stakeholders.
Survey can become a routine monotonous series of asking questions or can become a potential tool for improvement.
Expertise is required to ask accurate questions and obtain precise feedback.
We at E-Qual have the experience in designing appropriate questionaire, administer them using technology , validate the answers and provide analysed value added output.
Understanding customer expectations can tell stories about how requirements have changed, how competitors are improving, how much more needs to be done to catch up and move ahead of competion.
Another area where survey is important is in the areas of sustainability. Stakeholders normally don't communicate, but one needs to engage stakeholders to undersratnd stakeholder expectations. Meeting stakeholder needs is the only guarantee for longterm sustainability. We at E-Qual have considerable experience in stakeholder engagement process. Our specific survey design can provide immense feedback from stakeholders to create Policies that can lead to longterm sustaibaility