Disasters and crises can follow natural, negligent or intentional incidents. When major incidents occur, they reiterate the importance of an effective response.

ISO 22320 applies to all private- and public sector organizations

“To minimise the risk, it is important that employees who work on specific equipment are sensitised and made aware of the need to identify abnormalities like

• strange sounds or smell,
• exposed wires,
• vibrations,
• leaks,
• smoke,
• abnormal wobbling,
• irregular grinding or
• other potentially hazardous signs

which indicate the need for an immediate maintenance or if required shutdown,”

“Due to several weeks of lockdown and the closure of industrial units during the lockdown period, it is possible that some of the operators might not have followed the established SOP.

As a result, some of the manufacturing facilities, pipelines, valves, etc. may have residual chemicals, which may pose risk,”

“While restarting the unit, consider the first week as the trial or test run period; ensure all safety protocols; and not try to achieve high production targets,”- NDMA

NATIONAL DISASTER MANAGEMENT GUIDELINES MANAGEMENT OF CHEMICAL (TERRORISM) DISASTERS

Command and Control Process

Target orientated decision making process of assessing the situation, planning, decision making, implementing the decisions and controlling the effects of implementation on the incident.

Command and Control System

System that supports effective emergency management of all available assets in a preparation, incident response, continuity and/or recovery process.

Cooperation

Process of working or acting together for common interests and values based on agreement.

Notes (1) : The organizations agree by contract or by other arrangements to contribute with their resources to the incident response but keep independence concerning their internal hierarchical structure.

Coordination

Way in which different organisations (public or private) work or act together in order to achieve a common objective.

Notes (1) : Coordination integrates the individual response activities of involved parties (including e.g. public or private organizations and government) to achieve synergy to the extent that the incident response has a unified objective and coordinate activities through transparent information sharing regarding their respective incident response activities.

Notes (2) : All organizations are involved in the process to agree on a common incident response objective and accept to implement the strategies by this consensus decision-making process.

Data

Discrete, objective facts about events which provide no judgement or interpretation.

Incident Command

The overall approach preventing and managing emergencies that might occur.

Notes (1) : In general, the emergency management consists of risk identification, prevention, preparedness, response and recovery.

Incident Preparedness Process

Structured activities taken in order to prepare incident response.

Incident Response

1. Actions taken in order to mitigate the consequences of an incident.

Notes (1) : Incident response is part of the emergency management process.

(Source: ISO 22320:2010 - Societal Security - Emergency Management - Requirements for Command and Control)

2. The response of an organisation to an incident that may significantly impact the organisation, its people, or its ability to function productively. Concentrates on the safety of personnel.

(Source: ENISA - the European Network and Information Security Agency. BCM & Resilience Glossary)

Information

Data that are processed organised and correlated to produce meaning.

(Source: ISO 22320:2010 - Societal Security - Emergency Management - Requirements for Command and Control)

Operational Information

Various forms of information that have varying degrees of utility for commanders and their staff.

example: Data, information and intelligence.

Notes (1) : The information that has been contextualised and analysed to provide an understanding of the situation and its possible evolution is determined as intelligence.

(Source: ISO 22320:2010 - Societal Security - Emergency Management - Requirements for Command and Control) 

Organization

1. Person or group of people that has its own functions with responsibilities, authorities and relationships to achieve its objectives.

Notes (1) : The concept of organization includes, but is not limited to, sole-trader, company, corporation, firm, enterprise, authority, partnership, charity or institution, or part or combination thereof, whether incorporated or not, public or private.

Notes (2) : For organizations with more than one operating unit, a single operating unit can be defined as an organization.

(Source: ISO 22301:2012 – Societal Security – Business Continuity Management Systems - Requirements)

2. Group of people and facilities with an arrangement of responsibilities, authorities and relationships.

(Source: AE/HSC/NCEMA 7000:2012)

3. Group of people and facilities with an arrangement of responsibilities, authorities and relationships.

• example: Company, corporation, firm, enterprise, institution, charity, sole trader, association, agency or parts or combination thereof.

Notes (1) : The arrangement is generally orderly.

Notes (2) : An organization can be public or private.

Notes (3) : This definition is valid for the purposes of quality management system standards. The term "organization” is defined differently in ISO/IEC Guide 2. ([ISO 9000:2005, definition 3.3.1])

Notes (4) : An organization is a standing group or a temporary one established ad-hoc to perform a specific and limited task such as an incident response organization.

(Source: ISO 22320:2010 - Societal Security - Emergency Management - Requirements for Command and Control)

4. Group of people and facilities with an arrangement of responsibilities, authorities and relationships.

Notes (1) : An organization can be a government or public entity, company, corporation, firm, enterprise, institution, charity, sole trade or association, or parts or combinations thereof.

(Source: ISO 22399:2007 – Societal Security - Guideline for Incident Preparedness and Operational Continuity Management) 

5. Group of people and facilities with an arrangement of responsibilities, authorities and relationships.

(Source: British Standard BS25999-1:2006 Code of Practice for Business Continuity Management)

6. An enterprise, a corporate entity; a firm, an establishment, a public or government body, department or agency; a business or a charity.

(Source: Business Continuity Institute - BCI)

7. A group of people and facilities with an arrangement of responsibilities,authorities and relationships.

EXAMPLE:Includes company,corporation,firm,enterprise,institution,charity,sole trader,association,or parts or combination thereof.

NOTE 1:The arrangement is generally orderly.

NOTE 2:An organization can be public or private.

NOTE 3:This definition is valid for the purposes of quality management system standards. The term 'organization' is defined differently in ISO/IEC Guide 2.

(AS/NZS ISO 9000)

(Source: HB 221:2004 Business Continuity Management)

8. A company,firm,organization,association,group or other legal entity or part thereof whether incorporated or not,public or private that has its own function(s) and administration.

(Source: Australia. A Practitioner's Guide to Business Continuity Management HB292 - 2006 )