7 QC Tools
In order to achieve the above objectives, any organization must identify potential and actual causes of problems and eliminate them. One of the major causes of problems are variations. In order to study its effects, systematic and basic data analysis tools must be used in every stage of problem solving
Steps in Problem solving
1 Identify
recognize the symptoms
2 Define
Agree on the problem and set boundaries
3 Investigate
Collect data
4 Analyze
Use quality tools to aid (Like 7 QC tools)
5 Solve
Develop the solution and implement
6 Confirm
Follow up to ensure that the solution is effective
What are 7 QC Tools?
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