5 Core values of TPS | |
Respect for people | Respect |
Team work | |
Continuous improvement | Genchi Genbutsu |
Kaizen | |
Challenge |
The 14 principles of The Toyota Way are organized in four sections:
Basic Lean Concepts
Advanced Lean Concepts
STEPS |
LEGEND |
MEASURES |
|
Step 1 |
Value stream mapping |
Mapping the process flow for a product / product family (Value Stream Mapping works best with dedicated processes and low variety as often found in automotive and consumer product operations) |
Process ratio in percentage
|
Step 2 |
Spider man system |
Spider man in Lean manufacturing must be intimate with the process or cell they support, not just a pick-up-and-drop-off material handler. He/she is a sort of supervisor, who has a critical role in lean to make continuous flow and a smooth functioning of Lean system. |
Pitch ‘n’hours
|
Step 3 |
Balance to takt time |
Match the pace of production to the pace of sales |
Ratio between cell bottleneck time and takt time |
Step 4 |
Single piece flow |
Layout changes
|
1 WIP at each stage
|
Step 5 |
Process stability Quantity |
Loss elimination through TPM
|
Variation +/- 5%
|
Step 6 |
Process stability Quality |
Control charting |
Variation +/- 5%
|
Step 7 |
Pull system |
Paced withdrawal |
Percentage of missed cards per shift |
Step 8 |
SMED |
Single Minute Exchange of Die’ or how to change a tool in the single minute range (less than 10) or if possible |
1 Takt |
Step 9 |
Poka yoke |
A poka-yoke is any mechanism in a lean manufacturing process that helps an equipment operator avoid (yokeru) mistakes (poka). |
Rejection |
Step 10 |
Operator ownership |
Operator Care attempts to greatly reduce or eliminate reactive maintenance and is driven by operations / production |
Step 3 status
|
Step11 |
Production levelling |
Leveling the type and quantity of production over a fixed period of time. This enables production to efficiently meet customer demands while avoiding batching and results in minimum inventories, capital costs, manpower, and production lead time through the whole value stream |
Every part every shipping window
|
Step 12 |
SOP |
information related to the "best" and "correct" way to do improved process, for this particular operation and product |
QP process (QP1, QP2 and QP3) QP1 stage -concept development and proving off-line QP2 stage – off line flow proving QP3 stage – on line implementation and verification
|
Term | Definition |
Kamishibai | Kamishibai is an example of randomized as well as scheduled audits of those process checks and standards |
Heijunka | Leveling the type and quantity of production over a fixed period of time. This enables production to efficiently meet customer demands while avoiding batching and results in minimum inventories, capital costs, manpower, and production lead time through the whole value stream |
Pareto | The Pareto principle (also known as the 80–20 rule, the law of the vital few and trivial many |
Yamazumi | The Yamazumi chart aids in targeting tasks for kaizen in a process that does not meet takt time, and as a last resort for re-balancing (re-assigning) tasks to meet takt time. |
Takt | The time it takes to finish a product in order to meet customer demand; can be thought of as the customer buying rate. It is the guidance for the entire heijunka implementation. |
Andon | In Lean, the term “andon” most often refers to a signaling system used to call for help when an abnormal condition is recognized, or that some sort of action is required. |
Jidoka | Jidoka is providing machines and operators the ability to detect when an abnormal condition has occurred and immediately stop work. This enables operations to build-in quality at each process and to separate men and machines for more efficient work |
Kaizen | "kai" = "Change"; "zen" = "Good" Is a system of continuous improvement in quality, technology, processes, company culture, productivity, safety and leadership |
Pokayoke | A poka-yoke is any mechanism in a lean manufacturing process that helps an equipment operator avoid (yokeru) mistakes (poka). Its purpose is to eliminate product defects by preventing, correcting, or drawing attention to human errors as they occur |
Gemba | Genba refers to the place where value is created; in manufacturing the genba is the factory floor. The idea of genba is that the problems are visible, and the best improvement ideas will come from going to the genba |
Genchi Genbutsu |
Genchi Genbutsu "go and see" and it is a key principle of the Toyota Production System. It suggests that in order to truly understand a situation one needs to go to gemba or, the 'real place' - where work is done |
Kanban |
(pronounced “kon bon”) - Pull type inventory control system. Items are only produced to meet customer needs. The request to produce more is signaled from an upstream operation and/or customer orders |
MAKIGAMI |
MAKIGAMI ANALYSIS technique is a structured approach to detect all the losses that are occurring in the flow of an activity; be it a manufacturing process from the raw material purchase stage to the finished product dispatch stage or a cheque processing from the invoice receipt to the cheque dispatch or many more such cases. It captures all the sub activities of a process in depth; and analysis is done for identifying the non – value – adding activities or losses and action taken to solve them. The methodology adopted in this process would lead to the best design of a future state process based on loss elimination |
4M | men, machines, material, method |
Muda |
any activity in your process that does not add value. MUDA is not creating value for the customer. In short: WASTE Attaining 'basic stability' in the 4 Ms (men, machines, material, method) is the essential pre-condition for sustained expulsion of Muda from any gemba |
Muri | Any variation leading to unbalanced situations. In short: Unevenness, inconsistent, irregular. Mura exists when workflow is out of balance and workload is inconsistent and not incompliance with the standard |
Mura |
Any activity asking unreasonable stress or effort from personnel, material or equipment. In short: OVERBURDEN
For machinery Muri means: expecting a machine to do more than it is capable of- or has been designed to do. When a process is not balanced (mura), this leads to an overburden on equipment, facilities and people (muri) which will cause all kinds of non value adding activities (Waiting is also an activity!!) thus leads to muda. |
Chorei | These are office routines that are quite uniquely Japanese. Every morning there is a ‘chorei’ which is like a stand up, quickie meeting, just to get everyone on side, introducing issues, communication and other priorites. |
Nemawashi |
This is a Japanese business practice in consensus building through which workers gather group approval for ideas before presenting them to senior managers and other companies. Group approval means that individuals are spared public embarrassment for their mistakes. This is a critical safety-net for Japanese people, who consider even minor public embarrassment disastrous. |
Red |
Process for tagging, removing and disposing of items not needed in the work area |
1. Hino, Satoshi (2005). Inside the Mind of Toyota: Management Principles for Enduring Growth. University Park, IL: Productivity Press. ISBN 978-1-56327-300-1.
2. Liker, Jeffrey (2004). The 14 Principles Of The Toyota Way: An Executive Summary of the Culture Behind TPS.
3. Liker, J (2004). The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer. McGraw-Hill. ISBN 0071392319.
4. Liker, J; Meier, D. (2005). The Toyota Way Fieldbook: A Practical Guide for Implementing Toyota's 4Ps. McGraw-Hill. ISBN 0071448934.
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